Nearly half a million KitKat bars. One stolen truck. Zero injuries. And somehow, a public relations win. The Darden Report caught up with lecturer and communications expert Steve Soltis, to unpack why it worked and where other brands should be careful not to follow too closely. Soltis previously led executive communications at The Coca-Cola Company and is co-founder of Arvo Advisory and the Darden Leadership Communication Council (DLCC) at the University of Virginia Darden School of Business.
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