Topic

Operations & Technology

Research on systems, digital operations, supply chains, and technology-enabled performance. Darden faculty examine how organizations design processes, manage complexity, improve reliability, and use new tools to create efficient, adaptable operations that support strategy, customer experience, and long-term organizational resilience.

Find Darden experts in Operations & Technology

310 results

Four deans. One question. At a moment of change for business education, leaders from across Darden’s recent history explore what it would take to become the best business school in the world — and why the answer may never be fixed.

In a recent capstone presentation, Darden professor Keith McCormick offered a grounded perspective on what AI can and cannot do today. According to McCormick, AI excels at what science philosopher Thomas Kuhn calls “normal science,” but may fall short of reaching artificial general intelligence (AGI) without some new scientific breakthrough that changes the current paradigm.

Block’s recent 40% layoff shook the tech world, partly because CEO Jack Dorsey cited AI as the sole reason for the cuts. Omar Garriot shares insights into the tech landscape in this critical moment, and discusses what aspiring tech entrepreneurs can learn from it.

Marc Ruggiano, director of Darden’s LaCross Institute for Ethical Artificial Intelligence in Business and a navy veteran, shares his insights on the clash between Anthropic and the Pentagon and explains how Darden teaches students to navigate the often choppy waters of business, ethics and technology.