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Operations & Technology

Research on systems, digital operations, supply chains, and technology-enabled performance. Darden faculty examine how organizations design processes, manage complexity, improve reliability, and use new tools to create efficient, adaptable operations that support strategy, customer experience, and long-term organizational resilience.

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When ChatGPT confidently produced the same wrong answer many MBA students selected on a strategy quiz, Darden faculty saw a larger lesson emerging about AI, judgment and the future of management education.

Cooling bills are climbing nationwide, but the problem may not be your thermostat. UVA Darden graduate and sustainability consultant Melanie Goerke explains how hidden building decisions shape energy efficiency, comfort and long-term operating costs.