Topic

Artificial Intelligence

Research and expert perspective on intelligent systems, automation, and the changing economics of decision-making. Darden faculty explore how organizations can evaluate emerging tools, govern responsible adoption, and use AI to improve judgment, productivity, customer value, and competitive advantage without losing sight of people and institutional trust.

Find Darden experts in Artificial Intelligence

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Artificial intelligence shouldn't be judged solely by profit or performance, says Darden professor Roshni Raveendhran. In this Q&A, she explains why AI should be designed to support autonomy, competence and human connection — and how organizations can use purpose to guide responsible innovation.

A new technical note by Professor Kim Whitler explores how technology company Publicis Sapient moved beyond deploying AI tools and instead redesigned marketing work itself—unlocking growth without increasing headcount. Its five-step framework offers lessons for any organization struggling to incorporate new technologies at a time of rapid change.

When ChatGPT confidently produced the same wrong answer many MBA students selected on a strategy quiz, Darden faculty saw a larger lesson emerging about AI, judgment and the future of management education.