Topic
Marketing & SalesHow to Write a Brand Essence Statement
To develop and manage a brand effectively, marketers start by defining it with a brand essence statement. In an excerpt from her book Positioning for Advantage, Professor Kim Whitler discusses the blueprint for building a brand from the bottom up, including the foundation, the support, the impact on a consumer and, ultimately, the brand essence.
What a brand is exists in the hearts and minds of consumers; to develop and manage a brand effectively, you start by defining the desired brand — i.e., the brand essence statement (BES) — and then implement it consistently and effectively across all brand actions.
The brand is defined by how the consumer perceives it — what they think and how they feel when they experience it, whether through advertisements or shopping in a store. Brand architects (i.e., strategists) create the blueprint (i.e., BES) with its sub-elements detailed so all of the construction workers (i.e., a firm’s employees) can build and deliver the brand according to the strategist’s intention. While each company has its own format with the elements that are most relevant for their circumstances, there are four key BES elements that tend to be common across companies. Those elements are:
Foundation: The brand’s values and personality
Impact: The benefits that the brand will provide to the consumer — both rational and emotional
Support: The proof that the brand can deliver on the rational benefits
Brand essence: The summary statement of what the brand can do for the target consumer
While some firms will have more “levels” and attributes that comprise the BES, these four are a good starting point from which to create a brand. Every company tends to have a different way of visualizing the BES, including the Parthenon format, which I will use here.
About UVA Darden School of Business
The University of Virginia Darden School of Business prepares responsible global leaders through unparalleled transformational learning experiences.
Darden's graduate degree programs and Executive Education & Lifelong Learning programs offered by the Darden School Foundation set the stage for a lifetime of career advancement and impact.
Kimberly A. Whitler
Frank M. Sands Sr. Professor of Business Administration
A former chief marketing officer in the CPG and retail industries, Whitler blends practitioner experience with her academic research to help boards, CEOs and CMOs leverage marketing to build organizational and individual advantage.