CEO Voices: Craig Lemasters on How to Reposition a Financial Services Giant

27 January 2021

By Jay Hodgkins


University of Virginia Darden School of Business Professors June West and Steve Soltis interviewed GXG Consulting CEO Craig Lemasters in the latest episode of their podcast, CEO Voices: Leading With Communication.

The former CEO of Assurant Solutions discussed how communications played a role as he led that company to more than double revenues by repositioning the financial services giant.

“I started making myself and my leaders pick three things, no more than three things, that we were ever going to communicate, preferably one. But if it’s three, we’ve got to get it into one message, so we’re going to have one cohesive message,” Lemasters said.

Listen to the full CEO Voices podcast with Lemasters.

About the University of Virginia Darden School of Business

The University of Virginia Darden School of Business prepares responsible global leaders through unparalleled transformational learning experiences. Darden’s graduate degree programs (MBA, MSBA and Ph.D.) and Executive Education & Lifelong Learning programs offered by the Darden School Foundation set the stage for a lifetime of career advancement and impact. Darden’s top-ranked faculty, renowned for teaching excellence, inspires and shapes modern business leadership worldwide through research, thought leadership and business publishing. Darden has Grounds in Charlottesville, Virginia, and the Washington, D.C., area and a global community that includes 18,000 alumni in 90 countries. Darden was established in 1955 at the University of Virginia, a top public university founded by Thomas Jefferson in 1819 in Charlottesville, Virginia.

 

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Darden School of Business
University of Virginia
MitchellM@darden.virginia.edu