Editor’s Pick: Former Citrix CEO Encourages UVA Darden Students to Develop Empathy, Think Globally

By Dave Hendrick

Keynoting the University of Virginia Darden School of Business Global Conference in 2016, Mark Templeton (MBA ’78) shared his experience growing the technology company Citrix from a niche domestic player into a global powerhouse with more than 100 million users.

In addition to a developing a global mindset, Templeton said the company grew as it developed a corporate culture of shared responsibility and humility.

While the company’s technology products worked, and worked well, Templeton said Citrix attempted to foster growth by forging an employee culture focused on integrity, conviction, respect, humility and a notion of empathy that was “all about wanting to serve someone else.”

These ideas bound the company’s employees together, led to superior customer service, created shareholder value — and, “more importantly,” said Templeton, “pride.”

Like other speakers at the conference, Templeton encouraged Darden students to better understand global business by actually going out and seeing, experiencing and working in the wider world.

Since 2016, student enrollments in Darden Worldwide Courses has more than doubled, with 72 percent of the Class of 2017 participating in global electives. Darden offered courses in 24 countries, in 46 locations on six continents in 2017.

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About the University of Virginia Darden School of Business

The University of Virginia Darden School of Business delivers the world’s best business education experience to prepare entrepreneurial, global and responsible leaders through its MBA, Ph.D., MSBA and Executive Education programs. Darden’s top-ranked faculty is renowned for teaching excellence and advances practical business knowledge through research. Darden was established in 1955 at the University of Virginia, a top public university founded by Thomas Jefferson in 1819 in Charlottesville, Virginia.


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